Policies — Canna Answers LLC
This page combines our Privacy Policy, HIPAA Policy, and Refund & Returns Policy. It is provided for transparency, compliance, and patient protection.
Privacy Policy
Who we are: Our website address is https://cannaanswers.com.
Comments: When visitors leave comments, we collect the data shown in the form plus IP address/browser info for spam detection. The Gravatar service privacy policy is here.
Media: Avoid uploading images with embedded location data. Visitors can extract location info from posted media.
Cookies: Cookies may be set for login, screen preferences, and comments. “Remember Me” persists 2 weeks. Admin/editor cookies store IDs temporarily.
Embedded content: Articles may include videos, images, or links. External sites may collect data and track you if logged in there.
Data sharing: Password reset requests include your IP address.
Data retention: Comments are stored indefinitely. Registered users can see/edit/delete their profile data.
Your rights: Request an export of your personal data or request erasure. Does not include data kept for legal/administrative reasons.
Data transfers: Visitor comments may be checked through automated spam detection services.
HIPAA Policy
Your Privacy: Canna Answers LLC is not a medical practice and does not keep medical records. Records are securely maintained by Progressive Osteopathic Therapies under Dr. James McEntire.
What We Retain: Only limited contact info (name, phone, email, appointment details). No physician notes, diagnoses, or certifications.
Use of Info: Strictly for scheduling and follow-up communication.
Your Rights Under HIPAA
- Access your medical records through Progressive Osteopathic Therapies.
- Request corrections or restrictions directly with Dr. McEntire’s office.
- Ask for confidential communication methods.
- Request an accounting of disclosures of your PHI.
Does Canna Answers keep my medical records?
How do I access my records?
Who enforces HIPAA?
Refund & Returns Policy
Overview: Refunds allowed within 30 days unless otherwise stated. Consulting fees and state application fees are non-refundable.
- Non-refundable: All consulting fees, portal assistance, state application fees, and physician certifications once filed.
- Final sales: Once certification is filed with Missouri, no refunds apply.
- Returns: Items must be unused, in original packaging. Customer pays return shipping.
- Partial refunds: May apply for opened/late returns.
Exchanges: Defective or damaged items may be exchanged for the same item. Contact deb@cannaanswers.com.
Need help or have questions?
Email deb@cannaanswers.com, call (417) 439-0947, or book a virtual appointment below.
Prefer a new tab? Open booking page.