Frequently Asked Questions

I have a question I cannot find the answer to. Can you help?

You can email your question to [email protected] or call/text (417)439-0947 and we will respond as quickly as possible.

What is the process to get a Patient ID Card?

You need to see either in person or via telehealth a MO Licensed M.D. or D.O. that is registered with the Department of Cannabis Regulation and in good standing. Have them file a physician Certification for you at/after your appointment. You will then need to file a application with the Department of Cannabis Regulation and pay the applicable state fee’s. Some clinic’s will handle this process for you and other’s do not offer that service. Canna Answers offers Patient portal assistance for $25 plus state fee’s if you need assistance. After you apply to the state the state has 30 days to process your application. Once they email you you may download and use your license instantly or print it. They do NOT MAIL A PHYSICAL CARD.

Can you recommend a M.D. or D.O. for me?

We are not currently associated with any M.D. or D.O. and therefore cannot recommend one at this time. If you are a M.D. or D.O. Deb is always open to chatting as she has 5 years of experience with Patient Cards in the state of Missouri and would love to find another clinic to work with that fits her patients needs.

What are your hours?

We are open Monday – Thursday 8 am to 4 pm and Friday 8 am – 12 pm. We are closed most holidays.

I saw a dr and was trying to do my own application and am stuck. Or it was rejected/denied. How do I fix it?

Contact us and we may be able to assist you in getting past the issue so you can submit or help you understand why your application is/was rejected or denied and how to move forward in getting what you were trying to do.

I am getting divorced/going though custody. Is there anything that protects me?

Please see our for all of the information in the MO constitution that may help.

I thought we had employment protections?

While we do have some they do not apply to every job. For more information

I am on Probation or Parole? Can I use?

This is complicated as while the MO constitution has language saying Medical Cannabis Patient ID holders may use cannabis most terms of release require a person to follow all local, state, and federal laws, and cannabis remains federally illegal. We highly recommend filing a request for modification of supervision of Probation and Parole with the Court to be allowed to use before using or speaking to a licensed attorney. For more information

What are the rules for consumption lounges? 

Local governments may enact ordinances or regulations not in conflict with this section. or with regulations enacted pursuant to this section. governing: 
the time and place where marijuana may be smoked in public areas within the locality: and the consumption of marijuana-infused products within designated areas. including the preparation of culinary dishes or beverages by local restaurants for on-site consumption on the same day it is prepared.

What is the website for the portal?

If you are NEW and never registered start here otherwise to log in

How long are medical cannabis ID Cards valid for?

3 years (36 months).

How long are Patient or caregiver cultivation licenses valid for? Can you renew them?

A Patient or Caregiver cultivation License is valid for 12 months from its date of issuance and are renewable 60 days ahead of expiration.

How many years are consumer cultivation valid for?

A consumer personal cultivation identification card is valid for 12 months from its date of issuance and is renewable.

How much can a Patient/Caregiver Possess?

an approved Patient ID card holder, or a Caregiver ID card holder on behalf of a licensed patient, may purchase up to 6 ounces of dried, processed marijuana or its equivalent within a 30-day period, unless a physician or nurse practitioner certifies the patient for a greater amount.  A patient ID card holder, or caregiver ID card holder on behalf of a licensed patient, may be in possession of up to a 60-day supply (12 ounces, unless the patient has a physician or nurse practitioner certification authorizing more than 6 ounces in 30 days).

How does a qualifying Patient get more than 6 oz per month? Also known as a high dose or alternative dose card.

Qualifying patients may be certified for more than 6 ounces if their certifying physician or nurse practitioner determines that there is a compelling reason to do so, and certifies the higher amount on the certification form. Only one certification form is required to be submitted on behalf of the qualifying patient, regardless if recommended amount is 6 ounces or a higher specified amount. Many Missouri physicians will certify patients for 12, 16, 24, 32 oz per month or more.

How much can a Patient with a cultivation limit posses?

Under Article XIV, approved Patient ID card holders who are cultivating marijuana for medical use or whose primary caregivers are cultivating marijuana on their behalf, may be in possession of up to a 90-day supply of dried, unprocessed marijuana or its equivalent, as long as any amount in excess of the patient’s 60-day supply remains in a Department-approved enclosed, locked facility

What are possession limits of an approved caregiver ID card holder?

Approved caregiver ID holders may possess a separate legal limit of dried, processed marijuana or its equivalent for each qualifying patient under their care, for up to 6 patients; and a separate legal limit for themselves if they are a qualifying patient.  All marijuana in the caregiver’s possession shall be stored separately for each qualifying patient and labeled with the qualifying patient’s name.
Approved caregivers with the authority to cultivate may cultivate for each patient they provide for, however, no caregiver may exceed a total of twenty-four flowering plants, regardless of the number of patients they cultivate for.

How much can a consumer purchase or possess? What if I have a consumer cultivation license?

A consumer may purchase up to 3 ounces in a single transaction, and be lawfully in possession of up to 3 ounces of dried, processed marijuana or its equivalent.

Consumer personal cultivation ID card holders must keep any amount of cultivated marijuana above their allowed 3 ounce possession limit at their residence in a Department-approved enclosed, locked facility.

Do I need a new physician certification form to renew?

Yes, you will need to obtain a new physician or nurse practitioner certification form to submit with their patient renewal application. Certification forms must be submitted by an MD, DO, or nurse practitioner who is licensed and in good standing with the state of Missouri.
The patient application must be submitted to the department within 30 days of the medical professional’s signature date on the form.

Does the department mail physical ID cards?

No. The department does not mail ID cards. It is the ID card holder’s responsibility to download and print their approved ID from the online registry system. Some dispensaries will offer this as a service.

What are the qualifying medical conditions?

Per Article XIV of the Missouri Constitution, a qualifying medical condition is:
Intractable migraines unresponsive to other treatment
A chronic medical condition that causes severe, persistent pain or persistent muscle spasms, including but not limited to those associated with multiple sclerosis, seizures, Parkinson’s disease, and Tourette’s syndrome
Debilitating psychiatric disorders, including, but not limited to, post-traumatic stress order, if diagnosed by a state licensed psychiatrist
Human immunodeficiency virus or acquired immune deficiency syndrome
A chronic medical condition that is normally treated with a prescription medications that could lead to physical or psychological dependence, when a physician determines that medical use of marijuana could be effective in treating that condition and would serve as a safer alternative to the prescription medication
A terminal illness
In the professional judgment of a physician, any other chronic, debilitating or other medical condition, including, but not limited to, hepatitis C, amyotrophic lateral sclerosis, inflammatory bowel disease, Crohn’s disease, Huntington’s disease, autism, neuropathies, sickle cell anemia, agitation of Alzheimer’s disease, cachexia, and wasting syndrome.

What documents do I need to apply for a Patient ID card?

All applications require a physician or nurse practitioner certification, less than 30 days old, submitted on behalf of the qualifying patient; a legible copy of the qualifying patient’s government-issued photo identification card; and a clear, color digital photo in which the applicant’s face can be clearly seen. Additional information can be found on the department’s website –

Do I need to live in Missouri to get a Patient ID?

No! The residency requirement changed in 2022.

I submitted my application online, how long does it take for the state to approve me?

The department has 30 days to process patient and caregiver applications; applications are processed in the order they were received. You can always check the status

Where can I find more information? has all of the information on the program.